13-Week Cash Flow Forecast Template: Rolling Liquidity Management Guide
Cash is oxygen for your business—run out, and everything stops. While annual financial forecasts project long-term performance, the 13-week rolling cash flow forecast provides the short-term visibility needed to avoid liquidity crises and make informed daily decisions. This guide shows you how to build, maintain, and use a 13-week cash flow forecast to manage working capital and maintain stakeholder confidence. For broader financial forecasting guidance, see our Financial Forecast Guide. For complete financial planning resources, visit our Financial Planning Hub.
Why 13 Weeks?
The Case for 13-Week Forecasting
Why Not Monthly?
- Monthly forecasts hide intra-month cash swings
- Payroll, rent, and major payments occur on specific dates
- Cash crunches often happen mid-month
Why Not 52 Weeks?
- Accuracy degrades beyond 13 weeks
- Too much effort to maintain weekly detail
- Weekly accuracy matters only for short-term
Why 13 Weeks Specifically?
- Covers one full quarter (good planning horizon)
- Aligns with quarterly board reporting
- Standard for lender covenant reporting
- Manageable to maintain weekly
- Long enough to identify and address gaps
When You Need a 13-Week Forecast
| Situation | Why 13-Week Helps |
|---|---|
| Tight liquidity | Early warning of cash gaps |
| Seasonal business | Plan for peaks and valleys |
| Rapid growth | Working capital needs visibility |
| Turnaround situation | Creditor and board confidence |
| Lender covenant | Compliance reporting requirement |
| M&A process | Due diligence requirement |
| Economic uncertainty | Stress testing scenarios |
13-Week Cash Flow Framework
Direct Method vs. Indirect Method
Direct Method (Recommended for 13-Week):
- Forecasts actual cash receipts and disbursements
- More accurate for short-term
- Requires detailed transaction data
- Standard for liquidity management
Indirect Method:
- Starts with net income, adjusts for non-cash
- Better for longer-term forecasting
- Used in financial statements
- Less granular for weekly use
Forecast Structure
13-WEEK CASH FLOW FORECAST STRUCTURE
OPENING CASH BALANCE
├── Bank accounts
├── Money market
└── Restricted cash (separate)
(+) CASH RECEIPTS
├── Customer collections
├── Cash sales
├── Other receipts
└── Financing proceeds
(-) CASH DISBURSEMENTS
├── Payroll & benefits
├── Vendor payments
├── Rent & facilities
├── Debt service
├── Capital expenditures
├── Taxes
└── Other disbursements
(=) NET CASH FLOW
(=) ENDING CASH BALANCE
AVAILABLE LIQUIDITY
├── Ending cash
├── Revolver availability
└── Other credit lines
Building Your 13-Week Forecast
Step 1: Establish Your Starting Cash Position
Opening Balance Components:
| Account Type | Include | Notes |
|---|---|---|
| Operating accounts | Yes | Primary bank accounts |
| Money market | Yes | Liquid investments |
| Petty cash | Yes | If material |
| Restricted cash | Separate | Show but don't include in available |
| Outstanding checks | Deduct | Float adjustment |
| Deposits in transit | Add | Float adjustment |
Bank Reconciliation Template:
OPENING CASH RECONCILIATION
Bank Statement Balance $1,250,000
(+) Deposits in Transit $45,000
(-) Outstanding Checks ($82,000)
= Book Cash Balance $1,213,000
Accounts:
├── Operating Account 1 $850,000
├── Operating Account 2 $325,000
├── Money Market $38,000
└── TOTAL AVAILABLE CASH $1,213,000
Restricted Cash (not available):
├── Security Deposit $50,000
├── Escrow $25,000
└── TOTAL RESTRICTED $75,000
Step 2: Forecast Cash Receipts
Customer Collections Forecasting:
| Method | Description | Best For |
|---|---|---|
| Aging-based | Apply collection rates to AR aging | Recurring business |
| Invoice-level | Track specific invoices and due dates | Large/few customers |
| Historical pattern | Use % collected in week 1, 2, 3, etc. | Stable payment patterns |
| Customer-specific | Model each major customer | Concentrated revenue |
Aging-Based Collections Example:
COLLECTIONS FORECAST - AGING METHOD
Current AR by Age:
├── 0-30 days: $500,000
├── 31-60 days: $200,000
├── 61-90 days: $75,000
└── 90+ days: $25,000
TOTAL AR: $800,000
Historical Collection Rates:
├── 0-30 days: 80% collected within 30 days
├── 31-60 days: 70% collected within 30 days
├── 61-90 days: 50% collected within 30 days
└── 90+ days: 20% collected within 30 days
Week 1-2 Expected Collections:
├── From 0-30 days: $500K × 40% = $200,000
├── From 31-60 days: $200K × 35% = $70,000
├── From 61-90 days: $75K × 25% = $18,750
└── From 90+ days: $25K × 10% = $2,500
TOTAL WEEKS 1-2: $291,250
Collections Worksheet:
| Week | Beginning AR | New Sales | Collections | Write-offs | Ending AR |
|---|---|---|---|---|---|
| 1 | $800,000 | $125,000 | $150,000 | $5,000 | $770,000 |
| 2 | $770,000 | $130,000 | $145,000 | $3,000 | $752,000 |
| 3 | $752,000 | $140,000 | $155,000 | $2,000 | $735,000 |
| ... | ... | ... | ... | ... | ... |
Other Receipt Categories:
| Category | Timing | Notes |
|---|---|---|
| Cash sales | At sale | Retail, e-commerce |
| Deposits/advances | Per contract | New project starts |
| Interest income | Monthly | Investment returns |
| Asset sales | As closed | Equipment, property |
| Tax refunds | When filed | Quarterly estimates |
| Insurance claims | As settled | Track separately |
Step 3: Forecast Cash Disbursements
Payroll and Benefits:
| Component | Frequency | Amount | Notes |
|---|---|---|---|
| Gross payroll | Bi-weekly | $180,000 | Process date |
| Employer taxes | With payroll | $13,770 | FICA, FUTA, SUTA |
| 401(k) match | With payroll | $5,400 | Per plan terms |
| Health insurance | Monthly | $45,000 | Premium due date |
| Payroll service fees | Bi-weekly | $500 | Processing fees |
| Bonuses | Quarterly | $75,000 | Q1, Q2, Q3, Q4 |
| Commissions | Monthly | $25,000 | 15th of month |
Payroll Calendar (Bi-weekly):
| Week | Payroll Date | Gross | Taxes | Net Outflow |
|---|---|---|---|---|
| 1 | - | - | - | - |
| 2 | Jan 10 | $180,000 | $13,770 | $193,770 |
| 3 | - | - | - | - |
| 4 | Jan 24 | $180,000 | $13,770 | $193,770 |
| 5 | - | - | - | - |
| 6 | Feb 7 | $180,000 | $13,770 | $193,770 |
| ... | ... | ... | ... | ... |
Vendor Payments:
| Approach | Method | Use When |
|---|---|---|
| AP aging | Pay by due date | Standard operations |
| Vendor-level | Track major vendors | Concentrated spend |
| Terms-based | Apply standard terms | Many small vendors |
| Cash management | Strategic timing | Tight liquidity |
AP Payment Schedule:
VENDOR PAYMENT FORECAST
MAJOR VENDORS (Track individually):
├── Vendor A: $50,000 due Week 2
├── Vendor B: $35,000 due Week 3
├── Vendor C: $45,000 due Week 4
└── Subtotal: $130,000
OTHER VENDORS (Terms-based):
├── Net 30 AP: $200,000 → Weeks 3-4
├── Net 15 AP: $80,000 → Weeks 1-2
└── Subtotal: $280,000
TOTAL AP PAYMENTS: $410,000 over 4 weeks
Fixed Disbursements Calendar:
| Item | Amount | Due Date | Week |
|---|---|---|---|
| Rent | $35,000 | 1st of month | 1, 5, 9, 13 |
| Loan payment | $25,000 | 15th of month | 3, 7, 11 |
| Insurance | $12,000 | 1st of month | 1, 5, 9, 13 |
| Subscriptions | $8,000 | Various | 1-2 |
| Equipment lease | $5,000 | 1st of month | 1, 5, 9, 13 |
Tax Payments:
| Tax Type | Frequency | Typical Amount | Due Date |
|---|---|---|---|
| Federal estimated | Quarterly | $50,000 | Apr 15, Jun 15, Sep 15, Jan 15 |
| State estimated | Quarterly | $15,000 | Varies by state |
| Payroll taxes | Semi-weekly/Monthly | $55,000 | Per deposit schedule |
| Sales tax | Monthly | $25,000 | 20th of following month |
Step 4: Assemble the Forecast
Complete 13-Week Template:
| Line Item | Wk 1 | Wk 2 | Wk 3 | Wk 4 | Wk 5 | ... | Wk 13 | Total |
|---|---|---|---|---|---|---|---|---|
| Opening Cash | $500 | $520 | $475 | $510 | $490 | ... | $545 | |
| RECEIPTS | ||||||||
| Customer collections | $180 | $165 | $175 | $170 | $185 | ... | $190 | $2,295 |
| Cash sales | $20 | $25 | $22 | $28 | $24 | ... | $26 | $312 |
| Other receipts | $5 | $0 | $10 | $0 | $5 | ... | $0 | $45 |
| Total Receipts | $205 | $190 | $207 | $198 | $214 | ... | $216 | $2,652 |
| DISBURSEMENTS | ||||||||
| Payroll & benefits | $0 | $194 | $0 | $194 | $45 | ... | $194 | $1,126 |
| Vendor payments | $85 | $65 | $75 | $70 | $80 | ... | $72 | $958 |
| Rent & facilities | $35 | $0 | $0 | $0 | $35 | ... | $0 | $140 |
| Loan payments | $0 | $0 | $25 | $0 | $0 | ... | $25 | $100 |
| CapEx | $0 | $15 | $0 | $20 | $0 | ... | $0 | $75 |
| Taxes | $50 | $0 | $55 | $0 | $0 | ... | $0 | $210 |
| Other | $15 | $11 | $17 | $14 | $19 | ... | $16 | $195 |
| Total Disbursements | $185 | $285 | $172 | $298 | $179 | ... | $307 | $2,804 |
| Net Cash Flow | $20 | ($95) | $35 | ($100) | $35 | ... | ($91) | ($152) |
| Ending Cash | $520 | $425 | $460 | $360 | $395 | ... | $454 | |
| Minimum Cash Target | $300 | $300 | $300 | $300 | $300 | ... | $300 | |
| Surplus/(Deficit) | $220 | $125 | $160 | $60 | $95 | ... | $154 |
(Amounts in $000s)
Managing Cash Variability
Identifying Cash Gaps
Early Warning Indicators:
| Indicator | Warning Level | Critical Level |
|---|---|---|
| Weeks of cash | Under 6 weeks | Under 3 weeks |
| Cash below minimum | Any week | Multiple weeks |
| DSO increasing | >5 days increase | >10 days increase |
| DPO decreasing | Being pressured | Vendors on COD |
| Revolver utilization | >50% | >80% |
Gap Analysis Template:
CASH GAP ANALYSIS
Week 8 shows cash deficit of $40,000
CAUSES:
├── Quarterly tax payment: $50,000
├── Large vendor payment: $35,000
├── Below-normal collections: ($20,000) vs plan
└── Total stress: $105,000 additional outflow
OPTIONS TO ADDRESS:
1. Delay vendor payment to Week 9 (+$35,000)
2. Accelerate Week 7 collections (+$25,000)
3. Draw on credit line (+$50,000)
4. Defer CapEx (+$20,000)
RECOMMENDED ACTION:
- Accelerate collections (call top 5 customers)
- Negotiate vendor payment split
- Result: Gap closed without credit line draw
Stress Testing Scenarios
Scenario Framework:
| Scenario | Receipts Impact | Disbursements Impact | Cash Impact |
|---|---|---|---|
| Base case | Plan | Plan | Plan |
| Slow collections | -15% receipts | No change | -$XXX |
| Major customer delay | -$XXX specific | No change | -$XXX |
| Vendor acceleration | No change | +10% faster | -$XXX |
| Combined stress | -15% receipts | +10% disbursements | -$XXX |
Stress Test Example:
| Week | Base Case | Slow Collections | Customer Delay | Combined Stress |
|---|---|---|---|---|
| 1 | $520 | $520 | $520 | $520 |
| 2 | $425 | $400 | $375 | $350 |
| 3 | $460 | $410 | $410 | $335 |
| 4 | $360 | $290 | $280 | $195 |
| 5 | $395 | $305 | $315 | $185 |
| Minimum | $360 | $290 | $280 | $185 |
| Weeks below $300 | 0 | 2 | 3 | 6 |
Levers for Cash Management
Accelerate Receipts:
| Lever | Timing Impact | Effort |
|---|---|---|
| Collection calls | 1-2 weeks | Medium |
| Early payment discounts | 2-4 weeks | Low |
| Deposit requirements | New deals | Medium |
| Progress billing | Ongoing | Medium |
| Factor receivables | Immediate | High cost |
Delay Disbursements:
| Lever | Timing Impact | Risk |
|---|---|---|
| Negotiate extended terms | 15-30 days | Low |
| Batch vendor payments | Weekly | Low |
| Delay discretionary spend | Immediate | Low |
| Restructure debt payments | Varies | Medium |
| Delay CapEx | Project-specific | Medium |
Increase Liquidity:
| Source | Speed | Cost |
|---|---|---|
| Credit line draw | Same day | Interest |
| Asset sale | 30-90 days | Discount |
| Sale-leaseback | 60-90 days | Higher ongoing |
| Equity injection | 30-60 days | Dilution |
| Customer prepayment | Negotiated | Discount |
Weekly Forecast Maintenance
Update Process
Weekly Cadence:
| Day | Activity |
|---|---|
| Monday | Update actual cash from bank |
| Monday | Roll forward opening balances |
| Tuesday | Update AR collections forecast |
| Tuesday | Review AP payment schedule |
| Wednesday | Finalize weekly forecast |
| Wednesday | Identify variances vs. prior forecast |
| Thursday | Distribute to stakeholders |
| Friday | Prepare next week's actions |
Weekly Update Checklist:
13-WEEK FORECAST WEEKLY UPDATE
DATE: ___________
☐ ACTUALS
☐ Record actual opening cash (bank confirmed)
☐ Record actual receipts by category
☐ Record actual disbursements by category
☐ Calculate actual vs. forecast variance
☐ WEEK 1-2 FORECAST (High confidence)
☐ Verify known receipts (scheduled payments)
☐ Confirm disbursement timing (checks cut)
☐ Update for any new information
☐ WEEK 3-4 FORECAST (Medium confidence)
☐ Review AR aging for collections
☐ Review AP aging for payments
☐ Incorporate new sales/commitments
☐ WEEK 5-13 FORECAST (Lower confidence)
☐ Apply standard collection patterns
☐ Apply standard disbursement patterns
☐ Add known large items
☐ Add new week 13
☐ ANALYSIS
☐ Calculate forecast vs. forecast variance
☐ Identify cash gaps
☐ Prepare variance commentary
☐ Recommend actions if needed
Variance Analysis
Forecast vs. Actual:
| Category | Forecast | Actual | Variance | Variance % |
|---|---|---|---|---|
| Customer collections | $180,000 | $165,000 | ($15,000) | -8.3% |
| Cash sales | $20,000 | $22,000 | $2,000 | 10.0% |
| Other receipts | $5,000 | $3,000 | ($2,000) | -40.0% |
| Total Receipts | $205,000 | $190,000 | ($15,000) | -7.3% |
| Payroll | $0 | $0 | $0 | - |
| Vendors | $85,000 | $92,000 | ($7,000) | -8.2% |
| Other disbursements | $100,000 | $95,000 | $5,000 | 5.0% |
| Total Disbursements | $185,000 | $187,000 | ($2,000) | -1.1% |
| Net Cash Flow | $20,000 | $3,000 | ($17,000) | -85.0% |
Variance Commentary Template:
WEEKLY VARIANCE COMMENTARY
WEEK ENDING: January 10, 2025
SUMMARY:
Net cash flow was $17,000 below forecast due primarily to
slower-than-expected customer collections.
KEY VARIANCES:
COLLECTIONS ($15,000 unfavorable)
- Customer ABC delayed $25,000 payment (now expected Week 2)
- Offset by early payment from Customer XYZ (+$10,000)
- Action: Contacted ABC, confirmed payment this week
VENDOR PAYMENTS ($7,000 unfavorable)
- Expedited payment to Vendor 123 per negotiated discount
- No concern - planned acceleration
IMPACT ON OUTLOOK:
- Week 2 now shows higher expected collections
- No change to 13-week cash outlook
- Minimum cash position unchanged
Forecast Accuracy Tracking
Accuracy Metrics:
| Metric | Formula | Target |
|---|---|---|
| Week 1 accuracy | Actual / Forecast | >95% |
| Weeks 2-4 accuracy | Actual / Forecast | >90% |
| Weeks 5-8 accuracy | Actual / Forecast | >80% |
| Directional accuracy | Correct +/- direction | >90% |
Accuracy Dashboard:
FORECAST ACCURACY SCORECARD
Wk 1 Wk 2-4 Wk 5-8 Wk 9-13
Receipts Accuracy 97% 92% 85% 78%
Disbursements Acc. 98% 95% 88% 82%
Net Cash Flow Acc. 94% 88% 76% 68%
TARGET >95% >90% >80% >70%
STATUS ✓ ✓ ✓ ✓
IMPROVEMENT AREAS:
- Collections forecast: Implement customer-level tracking
- Tax payments: Add to calendar with exact dates
- CapEx: Improve project milestone tracking
Stakeholder Reporting
Board/Leadership Report
Executive Cash Summary:
13-WEEK CASH FLOW SUMMARY
Report Date: January 15, 2025
═══════════════════════════════════════════════════════════
CURRENT POSITION
This Week Prior Week Change
Cash Balance $1,213,000 $1,195,000 +$18,000
Revolver Available $500,000 $500,000 -
Total Liquidity $1,713,000 $1,695,000 +$18,000
═══════════════════════════════════════════════════════════
13-WEEK OUTLOOK
Total Avg/Week
Cash Receipts $2,652,000 $204,000
Cash Disbursements ($2,804,000) ($216,000)
Net Cash Flow ($152,000) ($12,000)
Ending Cash (Week 13) $545,000
Minimum Cash (Week 4) $360,000
Minimum Target $300,000
Cushion $60,000
═══════════════════════════════════════════════════════════
KEY OBSERVATIONS
✓ Cash position adequate for 13-week horizon
✓ Minimum cash stays above $300K target
! Week 4 cushion is tight ($60K) due to tax payment
ACTIONS UNDERWAY
1. Accelerating Q1 collections (target +$50K)
2. Negotiating vendor payment timing
3. Deferring non-critical CapEx
═══════════════════════════════════════════════════════════
RISKS & SENSITIVITIES
If collections decline 10%:
- Week 4 minimum drops to $290K (below target)
- Mitigation: Draw $50K from revolver
If major customer delays 30 days:
- Cash impact: ($75,000)
- Mitigation: Customer confirmed payment timing
Lender Reporting
Many credit agreements require regular cash flow reporting:
Covenant Compliance Template:
CASH FLOW CERTIFICATE
Borrower: [Company Name]
Period: Week Ending January 10, 2025
Credit Agreement Dated: [Date]
LIQUIDITY COVENANT
Minimum Cash + Availability Required: $500,000
Actual Cash + Availability: $1,713,000
Compliance: ✓ YES
CASH FLOW COVENANT
13-Week Projected Net Cash Flow: ($152,000)
Minimum Required: ($300,000)
Compliance: ✓ YES
CERTIFICATION
The undersigned hereby certifies that:
(a) The attached 13-week cash flow forecast was prepared
in accordance with the Credit Agreement
(b) No Event of Default exists
(c) All representations remain true and correct
Signed: _________________
Title: CFO
Date: January 15, 2025
Integration with Treasury Management
Cash Positioning
Daily Cash Positioning:
| Account | Opening | Receipts | Disbursements | Target | Transfer |
|---|---|---|---|---|---|
| Operating | $450K | $85K | ($120K) | $400K | +$15K from MM |
| Payroll | $200K | $0 | ($194K) | $10K | - |
| Money Market | $563K | $0 | ($15K) | $500K | -$15K to Operating |
| Total | $1,213K | $85K | ($329K) |
Working Capital Optimization
Cash Conversion Cycle:
CASH CONVERSION CYCLE ANALYSIS
Days Inventory Outstanding (DIO): 45 days
Days Sales Outstanding (DSO): 52 days
Days Payable Outstanding (DPO): 38 days
────────────────────────────────────────────
Cash Conversion Cycle: 59 days
IMPACT ANALYSIS:
Each day of DSO = $33,000 cash tied up
Each day of DPO = $22,000 cash freed
IMPROVEMENT TARGETS:
- Reduce DSO by 5 days → Free $165,000
- Extend DPO by 5 days → Free $110,000
- Net working capital improvement: $275,000
Working Capital Initiatives:
| Initiative | Cash Impact | Timeline | Effort |
|---|---|---|---|
| Invoice faster | +$50K | 30 days | Low |
| Offer early pay discount | +$75K | 60 days | Medium |
| Negotiate vendor terms | +$110K | 90 days | Medium |
| Implement AR automation | +$100K | 6 months | High |
Credit Line Management
Revolver Utilization Tracking:
| Week | Cash | Minimum | Gap | Revolver Draw | Available |
|---|---|---|---|---|---|
| 1 | $520K | $300K | $0 | $0 | $500K |
| 2 | $425K | $300K | $0 | $0 | $500K |
| 3 | $460K | $300K | $0 | $0 | $500K |
| 4 | $360K | $300K | $0 | $0 | $500K |
| Stress | $240K | $300K | $60K | $100K | $400K |
Common Pitfalls and Solutions
Pitfall 1: Stale Data
Problem: Forecast based on outdated AR/AP information.
Solution:
- Daily bank reconciliation
- Weekly AR/AP aging refresh
- Automated data feeds from ERP
- Clear ownership for data updates
Pitfall 2: Missing Large Items
Problem: One-time payments surprise the forecast.
Solution:
- Maintain calendar of known large items
- Tax payment calendar
- Debt service schedule
- CapEx project timeline
- Annual contracts and renewals
Pitfall 3: Over-Optimistic Collections
Problem: Assuming customers pay on time.
Solution:
- Use historical collection patterns
- Customer-specific assumptions for large accounts
- Build in collection buffer
- Track and adjust based on actual experience
Pitfall 4: Ignoring Float
Problem: Not accounting for check clearing time.
Solution:
- Use bank balance, not book balance for opening
- Track checks issued but not cleared
- Account for deposit processing time
- Consider moving to electronic payments
Pitfall 5: No Ownership
Problem: Forecast falls through the cracks.
Solution:
- Assign single owner (typically Treasury or Controller)
- Weekly update cadence on calendar
- Clear stakeholder distribution list
- Accountability in management meetings
Implementation Checklist
Week 1: Setup
- Define forecast structure and line items
- Establish opening cash position methodology
- Create template in Excel or planning tool
- Identify data sources for each line item
- Set minimum cash target
Week 2-3: Build
- Load historical data for pattern analysis
- Build receipts forecasting methodology
- Build disbursements calendar
- Create first complete 13-week forecast
- Stress test with scenarios
Week 4: Launch
- Establish weekly update process
- Train team on procedures
- Create reporting templates
- Distribute to stakeholders
- Begin accuracy tracking
Ongoing
- Weekly forecast updates (every Monday-Wednesday)
- Monthly accuracy review
- Quarterly methodology refinement
- Annual process improvement
Templates and Resources
Building a 13-week cash flow forecast requires the right tools. Our toolkit includes:
- 13-Week Cash Flow Template - Complete Excel model
- Cash Flow Dashboard - Executive reporting
- Working Capital Calculator - CCC analysis
- Treasury Management Template - Cash positioning
Additional Resources:
- Financial Forecast Guide - Comprehensive forecasting methodology
- Department Budget Template Guide - Expense planning
- Revenue Forecasting Guide - Sales and pipeline forecasting
- Financial Planning Hub - All financial planning resources
Conclusion
The 13-week cash flow forecast is your early warning system for liquidity issues and your roadmap for cash management. Unlike annual budgets that become stale within months, this rolling forecast provides the real-time visibility needed to avoid cash crunches, optimize working capital, and maintain stakeholder confidence.
Key Takeaways:
- Use direct method - Forecast actual receipts and disbursements
- Update weekly - Accuracy depends on fresh data
- Track accuracy - Improve your methodology over time
- Stress test - Know your cushion and breaking points
- Manage actively - Use levers to address gaps before they become crises
- Report clearly - Keep stakeholders informed and confident
Next Steps:
- Download 13-Week Cash Flow Template →
- Review Financial Forecast Guide →
- Explore Financial Planning Hub →
- Browse Financial Planning Templates →
Start building your 13-week forecast today. The visibility you gain will transform how you manage cash and make decisions.